Accessibility Statement
At ROKR, we create 3D wooden puzzles, mechanical models, marble runs, clocks, music boxes, and creative building kits that combine engineering, design, and hands-on fun. We believe everyone should be able to explore our products, enjoy our stories, and shop with confidence.
ROKR is committed to making our website accessible and easy to use for all visitors, including people with disabilities.
Our Commitment
We are continuously working to improve the accessibility and usability of our website. Our goal is to provide an inclusive shopping experience for all customers, whether they are browsing products, reading product details, adding items to cart, or completing a purchase.
We use the Web Content Accessibility Guidelines (WCAG) 2.2 as a reference and aim to support Level AA accessibility where possible.
Accessibility is an ongoing effort, and we will continue reviewing, testing, and improving our website as our content, technology, and customer experience evolve.
What We Are Working On
To improve accessibility across our website, we focus on areas such as:
- Clear and consistent page structure
- Descriptive product names and product information
- Alternative text for meaningful images
- Readable text and sufficient color contrast
- Keyboard-friendly navigation
- Visible focus indicators for interactive elements
- Accessible buttons, links, menus, pop-ups, and cart features
- Clear form labels, instructions, and error messages
- Consistent access to customer support and help information
Third-Party Content and Services
Some parts of our website may include third-party tools, applications, payment services, embedded content, or external links. While we do not fully control these third-party services, we encourage accessibility best practices and aim to work with providers that support accessible experiences.
Need Assistance?
If you have difficulty accessing any part of our website, using a feature, or completing a purchase, please contact us. We will do our best to assist you and provide the information, product details, or service you need through an accessible communication method.
You can contact us at:
Email: service@rokronline.com
Website: rokronline.com
When contacting us, please include the following information if possible:
- The page URL where you experienced the issue
- A brief description of the problem
- The device, browser, or assistive technology you were using
This information helps us understand the issue and improve our website experience.
Feedback
We welcome your feedback on the accessibility of the ROKR website. Your comments help us continue improving the shopping experience for all customers.
We aim to respond to accessibility-related inquiries within a reasonable timeframe.
Last Updated
This Accessibility Statement was last updated on: May 14, 2026